5-Star Hotel Features
Service:
Standalone concierge staff available the majority of the day
A high staff-to-room ratio — ideally sometimes as much as 2.5 or more
Multilingual Staff
24-hour reception, room service, valet parking, butler, doorman
Nightly turndown
Easy communication with hotel staff — even via text or app
Daily housekeeping that is also available upon request at any time
Laundry, ironing, dry cleaning, and shoe polishing
Guest elevators separate from staff elevators
Medical Team and resources on call
Luggage storage in which bags are out of guest view
Fine dining restaurant(s) and a standalone lounge and/or bar
Transfers and executive or house car
Childcare options including vetted babysitting service
Pre-check-in registration and preferences